We’ve been making outdoor and camping kit for over a decade. Thousands of tents pitched, chairs unfolded, and adventures had — and we’re still at it.
Have Questions? We've Got Answers
Quick answers to the questions our customers ask most.
Frequently asked questions
How long has Summit Outdoors been around?
Can I save products to come back to later?
Yes. Create a free account and you can add items to your wishlist, pick up where you left off, and keep track of your orders all in one place.
Where do I go for additional help?
Get in touch with us and we’ll get back to you as quickly as we can. Whether it’s a product question or something else, we’re here to help before you commit.
How do I stay up to date with new products and offers?
Sign up to our newsletter and we’ll keep you in the loop on new arrivals, seasonal launches, and any promotions worth knowing about.
How do I know which tent is right for my trip?
Every tent page includes full specifications — dimensions, capacity, weight, and seasonal rating, allowing you to weigh up all the options before you buy.
Are your products built for UK weather?
That’s right. Our kit is built with unpredictable conditions in mind, and each product clearly states its weather suitability so you can buy with confidence.
Do your products include reviews?
Yes — verified customer reviews are available on product pages to help you buy with confidence. Real opinions from people who’ve actually used the kit in the field.
What if a product I want is out of stock?
Stock levels are updated in real time, so what you see is what’s available. If something’s sold out, check back soon or get in touch and we’ll do our best to help.
Do all prices include VAT?
Yes, all prices shown on site are inclusive of VAT. What you see is what you pay — no surprises at checkout.
Do you offer discount codes or promotions?
We run seasonal offers throughout the year. Sign up to our newsletter to be the first to know when deals go live.
Can I use a discount code at checkout?
Yes — if you have a valid code, you can apply it at the checkout stage before payment.
Can I pay using Apple Pay or other express payment methods?
Yes — we support express checkout options including Apple Pay, so you can get from basket to confirmed order as quickly as possible.
Do you deliver to the EU or internationally?
We currently deliver across the UK, with international delivery options available. Full details and any applicable costs will be shown at checkout.
What's your returns policy?
How do I return an item?
Will I receive a confirmation when my order is placed?
Yes — you’ll get an order confirmation by email straight away, followed by a dispatch notification with tracking details once your order is on its way.
